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Downtime

Proxy Service Outage

Oct 21, 2025 at 02:00pm UTC
Affected services
platform.respan.ai

Resolved
Oct 21, 2025 at 04:30pm UTC

Redis instance overload due to increased log volumes consuming excessive memory and impacting infrastructure performance. Migration work in progress to offload logs from Redis and stabilize the system.

Created
Oct 21, 2025 at 02:00pm UTC

Our proxy service is currently experiencing a complete outage and is unavailable. The team is actively investigating the root cause and working to restore service as quickly as possible.